YARRA DIGITAL
 
 

FAQ

Why Us?
Yarra Digital provides convenient, fast and easy to use professional photo services at great value prices! We offer custom photo restoration, retouching, manipulation, enhancement and colorization services by experienced professionals.

* 100% satisfaction guaranteed

* Fast turnaround time - from 1 to 5 days

* Delivery as quick as 8 hours for rush jobs

* High quality and responsive customer care

* Privacy and security of your photos and information ensured 

 

How to send photos to you?

If your photos are in already in digital form, just send them to our email info@yarradigital.com or upload in our Contact Us page or use the ftp account we provided to upload.
If your photo is not in digital form, you can:
1. Scan it by yourself, just remember to set the dpi to at least 300dpi. Then send us the digital photo.
2.Or mail your photos to us, we can scan photos up to A4 size and 35mm negative films and slides at a low cost. We are based in Melbourne, our post address will be provided if required. We suggest to send photos by Registered Post.
After we receive your photos, we will give you an obligation free quote with estimated finish time.
Will my original photograph be altered or damaged in any way?
Absolutely No. We will simply scan the photograph and return it to you with the utmost care. 
  

How do I pay?   
Yarra Digital accepts all the major credit cards including Visa, MasterCard, American Express and Pay Pal, too. All payments are processed via Paypal's Secure Credit Card Facility. You don't need a paypal account to pay through paypal, it's very easy to use. PayPal handles our credit card processing which means we do not collect any credit card information. We also accept direct deposit. Payments can be paid in AUD or USD. A free currency converter can be found on our gadgets page.

 

How to upload photos by FTP?
We will provide you our ftp server address, a ftp account name and password. You can add these info to your ftp software and then connect to our ftp server. Each account can only access its own private folder(nobody else can see your photos).  If you do not have a ftp client software, you can download and use this great free software FileZilla. The guide for this software is here. If you have never used ftp before, we will teach you, you will be able to use it in 10 minutes. FTP is very convenient for uploading mass files. Any questions, please contact us for help.
 
What is Digital Photo Restoration?
Digital Photo Restoration is a process in which an existing hard copy photograph is converted into a digital image. Once converted to a digital image, many aspects of the photo can be digitally altered. "Restoration" usually refers to the condition of the original photograph - torn, bent, worn, aged, basically damaged. Once restored using digital image editing techniques to remove all damage and aging effects from photographs , the digital image can be redeveloped or reprinted to give you a new or restored photo. Digital Photo Restoration may involve adding color to black-and-white photos or re-applying colorization which had previously been applied using earlier techniques.

 

What is Digital Photo Retouching and Enhancing?
Digital Photo Retouching and Enhancing is a treatment of a photograph to remove image flaws(dust spots , blemishes, scratches, cracks, etc...). Beauty Retouching is to remove acne, scars, wrinkles, etc... or  adjust color of eyes, teeth, clothes, skin, etc. 


What is Digital Photo Manipulation?
Digital Manipulation is similar to Digital Retouching and Enhancing, however, it is a higher level of alteration. Manipulation includes such changes as removal of unwanted objects of the image or add new elements to an image.

 

What is Photo Mosaic?
In the field of photographic imaging, a photographic mosaic (also known under the term Photomosaic) is a picture (usually a photograph) that has been divided into (usually equal sized) rectangular sections, each of which is replaced with another photograph of appropriate average color. When viewed at low magnifications, the individual pixels appear as the primary image, while close examination reveals that the image is in fact made up of many hundreds or thousands of smaller images.  They are a computer-created type of montage.